User Experience Specialist - The Travelers Indemnity Co.



Balancing Business Goals and User Needs

Balancing Business Goals and User Needs

The vision for a company was traditionally based on a hierarchical structure – starting at the top and trickling down…

Human-Computer Separation

Human-Computer Separation

Moving Information Between Our Center and Our Periphery With Calm Technology As a researcher in the UX Design space, I…

Design Research Ethics – The Travelers Indemnity Co.

Design Research Ethics – The Travelers Indemnity Co.

Executive Summary I expect that as the user experience group at Travelers expands, so will our design research practice. My hope…

The Problem with Zero Rating and Oligopolies

The Problem with Zero Rating and Oligopolies

Zero rating is the practice of Internet Service Providers, like Comcast, withholding charges to its subscribers for data used on…

Choosing Open Source or the Monetization of Research Investments

Choosing Open Source or the Monetization of Research Investments

In the opening scene of i, Robot, Will Smith is shown in a car with his daughter that veers off…

Threats Made on Social Media

Threats Made on Social Media

What constitutes a threat made on social media? According to the law, “true threats” are not protected by the first…

The Ethics of Ad-Blocking

The Ethics of Ad-Blocking

Online news sources could not thrive on a subscription basis as the content they were writing was available for free…

Training Palestinian Diplomats on Media Ethics

Training Palestinian Diplomats on Media Ethics

Writer, Magda Abu-Fadil, describes a conference she attended and helped lead for young Palestinian diplomats who were preparing for diplomacy…

Wearable Technology Leading To New Health Insurance Plans

Wearable Technology Leading To New Health Insurance Plans

Life insurance provider, John Hancock, released a new plan adjusting individual premiums yearly with data collected from the Fitbit. This…

Publishing Your Article on SitePoint

Publishing Your Article on SitePoint

Interested in publishing your articles on UX trends to the web? SitePoint is an online resource for columns, discussions, and…